Mental health study

Are you a mental health consumer, family member/carer/supporter or professional?

Are you interested in talking about your experiences of, and perspectives on, mental health service cultures?

You are invited to participate in a research study being conducted by Sophie Ridley, a PhD student at Curtin University.

This study seeks to understand how consumers, families and professionals experience mental health service cultures. The project is also interested to explore how service culture can help or hinder the type of change in mental health services that is called for in Australian policy documents.

One of the challenges is that culture can mean different things to different people. It can be difficult to define, particularly as it is not something we can see or hold. Despite this, we constantly hear different groups call for ‘culture change’. This project defines culture in the following ways:

  • Values (i.e. what is seen as important and what is valued).
  • Attitudes and beliefs (about and towards consumers, families and professionals).
  • What is considered ‘normal’ (or taken for granted, and therefore is not questioned).
  • Usual ways of doing ‘business’ or providing services (including ‘rules’ about what is acceptable or unacceptable).
  • The meanings that are applied to situations, people and behaviours.

How to participate

If you agree to participate in this study, you will be asked to sign the Participant Consent Form. The information sheet is for you to keep and the consent form is retained by the researcher/s.

Participation is entirely voluntary and confidential. Your interview will take around one to two hours, and can be in person, or via telephone or Skype if you prefer. Consumers and family members will be provided with a $20 retail voucher in recognition of your contribution to the project.

If you are interested in being interviewed about your experiences and perspectives on this topic, please contact Sophie:

Phone: 0439 933 468

Please feel free to share this information with anyone you know who may be interested in participating. This is an Australia-wide study.

Ethics approval

Curtin University Human Research Ethics Committee (HREC) has approved this study (HREC number HRE2017-0654). Should you wish to discuss the study with someone not directly involved, in particular, any matters concerning the conduct of the study or your rights as a participant, or you wish to make a confidential complaint, you may contact the Ethics Officer on (08) 9266 9223 or the Manager, Research Integrity on (08) 9266 7093 or email


Personal information collected is handled in accordance with the Australia Privacy Principles. Further information is available on Curtin University’s privacy webpage.